Jumbo is a family-owned heavy lift shipping and offshore transportation and installation contractor, based in Schiedam, Netherlands. With a fleet of eight specialized vessels, the company delivers global, large-scale project solutions.
Their team of IT professionals, led by IT Manager Ralph Jansen, was looking for a solution to optimize tools and systems in Microsoft 365. They wanted to boost efficiency across the organization and that’s why they explored Ichicraft Boards.
Jumbo's challenges and needs
As in so many organizations, too much time was being spent searching for information within Microsoft 365 files and folders. Jumbo wanted their employees to be able to find the information they needed quickly and simply.
They identified a growing need to offer personalized digital workplace for different roles and departments. After all, everyone has a different focus and priorities so needs to access particular information. The aim was to speed up an employee’s route to this information. Instead of trawling through data sources and navigating file structures, employees should be able to access relevant resources simply. But the challenge was centralizing their content whilst making it more accessible.
The solution: Ichicraft Boards
To address these challenges, Jumbo chose Ichicraft. Known for its expertise in Microsoft 365 platform solutions, Ichicraft focuses on enhancing collaboration and productivity with SharePoint and Teams extensions. The flagship product, Ichicraft Boards, enables employees to create personal digital workplaces that optimize workflows and ensure easy access to essential resources. That frees up more time to spend on the work at hand.
By introducing Ichicraft Boards at Jumbo, employees now have personalized workplace that display the most appropriate content based on their role, department, or function. Ichicraft Boards is now the main starting point for employees, launching automatically with every workstation. Daily workflows are slicker, with relevant information now easily accessible to each team member. Instead of endlessly searching through folders for files, they’re presented with the best options for them.
Time spent clicking through the former hierarchical folder structures and complex navigation has been eliminated. With Ichicraft Boards, all relevant information is now displayed immediately in one clear and accessible overview.
Implementing Ichicraft Boards
The rollout of Ichicraft Boards started with a pilot in the IT department. This allowed Jumbo to refine the system before extending it to other departments. The pilot was a great success, so the solution was rolled out across two to three more departments, before being implemented company wide. Now, all office-based employees at Jumbo use Ichicraft Boards.
“This was the smoothest implementation I have experienced in my career. Ichicraft Boards is intuitive to use, it gives employees exactly what they need, and the boards are highly flexible, allowing for rapid updates and additions.”
— Ralph Jansen, IT Manager at Jumbo Maritime
The platform was refreshingly easy to deploy by Jumbo’s IT professionals and required minimal external support by the Ichicraft team.
How is the platform used?
Jumbo uses Ichicraft Boards for publishing internal news and offering quick access to various systems and links. Employees can benefit from over 30 useful widgets to help them with their daily tasks.

Users at Jumbo can access the widget library to customize their digital workplace to suit their way of working.
The Ichicraft Boards platform is highly flexible and easy to customise. As information is displayed in a handy overview, there’s no need to waste time searching through endless folders for information.
Ichicraft Boards aligns with industry-leading security standards, including ISO 27001 certification. That gives assurance that all data interactions within Jumbo’s cloud environment always remain secure and compliant.
What difference has Ichicraft Boards made?
Jumbo’s IT Manager Ralph Jansen recognizes that introducing personalized dashboards has improved information access. It’s so much quicker and simpler with Ichicraft Boards. The platform’s intuitive interface means that every employee can now easily find and use the tools they need.
Ichicraft Boards’ low-maintenance design has significantly reduced the IT team’s workload too. That means they can focus on strategic initiatives rather than simply troubleshooting and providing user support.
While there are no formal measurements, the overall feedback from employees has been overwhelmingly positive. They appreciate the system’s user-friendliness, clarity, and flexibility in accessing relevant information. As a result, employees spend less time searching for the resources they need, allowing them to focus more on the tasks that will impact overall business success.
Conclusion
Jumbo’s experience with Ichicraft Boards has been hugely positive. The boards have successfully personalized and centralized the digital workspace, improving access to vital information and systems. The platform’s seamless integration with Microsoft 365, robust security features like ISO 27001 compliance, and low admin overhead have made it a valuable asset to the organization, allowing employees to work more efficiently and with greater satisfaction.
“Ichicraft Boards transformed how our employees access information and tools. The platform’s intuitive design and personalization have made it the true starting point for daily tasks. It’s flexible, user-friendly, and has improved our processes beyond expectations.”
— Ralph Jansen, IT Manager at Jumbo Maritime
Ralph Jansen highly recommends Ichicraft Boards to other organizations looking for a customizable and user-friendly solution that significantly enhances workplace productivity.